Low Usage Billing - FAQ's

Customers streaming 40+ hours per month on all devices are good to go.

To check that you are meeting the streaming requirement, log into your Atmosphere Dashboard and click ‘View All’ in the top right of the ‘Streaming’ section.

Customers will only be charged $20, regardless of how many devices are under the streaming minimum at the venue.
- Example: If I have 5 devices that streamed under 40 hours at one venue, I will only be charged $20.

Customers will be charged $20 per venue.
- Example: If I have 5 devices that streamed under 40 hours at five venue’s, I will be charged $100 ($20 per venue).

Check out the new Terms of Service here.

If you need assistance logging in or want to update the email address associated with this account, please email us at help@atmosphere.tv or call (512) 675-1080.